How does the lottery work? Expand Draws take place every Saturday. Tickets cost £1 per entry, and players can purchase up to 10 entries per week. Each ticket is allocated a unique Game Number and entered into the weekly draw. Every week, 13 winning entries are selected at random using a Random Number Generator (RNG). Each eligible entry has an equal chance of being selected. In addition, eligible Direct Debit players are automatically entered into four seasonal superdraws each year, with the chance to win prizes of up to £2,000.
How much could I win? Expand Every weekly draw offers guaranteed cash prizes: • 1 prize of £500• 2 prizes of £100• 10 prizes of £10 In addition, eligible players are automatically entered into four seasonal superdraws each year, with the chance to win prizes of up to £2,000.
What are the odds? Expand The odds of winning depend on the total number of eligible entries in each draw. Each week, 13 winning entries are selected at random from all eligible entries. Every eligible entry has an equal chance of winning. For example, if there are 10,000 entries in a draw, the chance of a single entry winning a prize would be approximately 13 in 10,000 (around 1 in 769).
How are the winning numbers chosen? Expand All eligible entries are assigned a unique Game Number. A Random Number Generator (RNG) is used to select 13 winning entries at random from all eligible entries in the draw. The first winning entry receives the top prize, followed by the remaining prizes in accordance with the published prize structure. The process is entirely random, and every eligible entry has an equal chance of being selected.
Can I choose any numbers? All numbers are generated automatically – so unfortunately it’s not possible to choose your own. This means that all numbers are unique. Expand All numbers are generated automatically – so unfortunately it’s not possible to choose your own. This means that all numbers are unique.
How do I know if I have won? Expand We will notify all winners via email, text message or post (depending on the information provided by the player). The results of each draw will also be published on our website every Saturday by 5:45pm.
How do I claim my prize? You don’t need to do anything. If you are a winner, you’ll receive a winner's email or text message. Prize payments are paid automatically by BACS. Expand You don’t need to do anything. If you are a winner, you’ll receive a winner's email or text message. Prize payments are paid automatically by BACS.
How can I pay for the lottery? Our lottery is a subscription-based lottery, and the easiest way to pay is via monthly Direct Debit. Expand Our lottery is a subscription-based lottery, and the easiest way to pay is via monthly Direct Debit.
Does it include gift aid? Unfortunately we can’t Gift Aid lottery payments as by law your entry fee into a lottery draw is classed as a purchase rather than a charitable gift. Expand Unfortunately we can’t Gift Aid lottery payments as by law your entry fee into a lottery draw is classed as a purchase rather than a charitable gift. As there will hopefully be something you receive in return i.e. a lottery win, it is not considered eligible for Gift Aid. However rest assured that your lottery entry will still go towards supporting your hospital charity.
Where does my money go? By playing The Big Lottery, you are supporting patients and staff across Royal Surrey NHS Foundation Trust and the many projects Royal Surrey Charity provides funding towards. Expand By playing The Big Lottery, you are supporting patients and staff across Royal Surrey NHS Foundation Trust and the many projects Royal Surrey Charity provides funding towards. Find out more about our work.
Who can play The Big Lottery? Expand Our lottery is open to players 18 years old or over who live in Great Britain. Unfortunately, we are not licensed to accept entries from Northern Ireland, The Channel Islands or the Isle of Man.
How much of the money I’ve paid supports Royal Surrey Charity? For every £1 entry, 27% covers administration and prize costs. The remaining 73% goes towards supporting our hospitals in Guildford, Haslemere, Milford and Cranleigh. Expand For every £1 entry, 22p covers administration and prize costs. The remaining 78p goes towards supporting our hospitals in Guildford, Haslemere, Milford and Cranleigh.
What should I do if I think I have a problem with gambling? BeGambleAware is the UK’s leading authority on the provision of support, advice and counselling to people affected by gambling problems. If you or someone you know needs help or advice, call their helpline on 0808 8020 133 or visit www.begambleaware.org or www.gamcare.org.uk. Expand BeGambleAware is the UK’s leading authority on the provision of support, advice and counselling to people affected by gambling problems. If you or someone you know needs help or advice, call their helpline on 0808 8020 133 or visit www.begambleaware.org or www.gamcare.org.uk. The helpline operates between 8am and midnight, 7 days a week, 365 days a year – and calls outside of these hours will be taken by a recorded message service. Sometimes just telling someone about your problem can be a relief - and it is the first step towards dealing with your problem.To exclude yourself from gambling related products and activities from Royal Surrey Charity, please complete the online gambling exclusion form or contact us at [email protected] or call 01483 464146.
How do I cancel my lottery membership? You can cancel your regular lottery donation at any time, either by cancelling your direct debit directly through your bank, or by emailing us at [email protected] Expand You can cancel your regular lottery donation at any time, either by cancelling your direct debit directly through your bank, or by emailing us at: [email protected]